Sr Sales Coordinator-Broadband

GENERAL DESCRIPTION OF POSITION

You will be the internal subject matter expert, bridging the gap between our established electrical utility business and the rapidly evolving world of broadband. While based in Little Rock, you will be the primary engine driving material sourcing and technical support for members across our five-state footprint.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Act as the primary internal resource for fiber optic cable, connectivity hardware, OSP (Outside Plant) materials, and broadband electronics.
• Work closely with the Outside Sales team, offering advanced technical and logistical support that helps translate existing electric utility relationships into successful broadband partnerships. This position also requires full account management ownership, including broadband-related quoting, technical validation, order entry, and monitoring delivery timelines through successful fulfillment.
• Collaborate with warehouse operations to establish effective inventory strategies for this new business vertical. Your guidance will help ensure stocking levels align with member needs, enabling us to consistently provide the right gear at the right time for broadband deployment and expansion projects.
• Serve as the organization’s Broadband Subject Matter Expert, providing authoritative knowledge on fiber optic cable, connectivity hardware, OSP (Outside Plant) materials, and broadband electronics. You will leverage your industry expertise and supplier relationships to drive strategic sourcing and procurement, ensuring our members have dependable access to high‑demand materials in an increasingly competitive broadband market.
• Maintains legible customer files that includes the following: original quote request, quote response, copy of non-stock or blanketed pricing and documented customer correspondence.
• Promotes AECI Utility Sales division and department brand. Communicates professionally with all customers with an understanding of the unique cooperative business model and the seven Cooperative Principles.
• Takes initiative to learn and expand knowledge of electric utility infrastructure materials and their application.
• The ability to handle stress and work well with others are essential functions of this position.
• Performs any other related duties as required or assigned.
• Due to our obligation to provide continuous, reliable electric service to our customers, the ability to maintain regular and punctual attendance and the ability to work outside your regularly scheduled office hours when necessary is an essential function of the job.
• Maintain awareness of and compliance with applicable laws and regulations from various regulatory entities, internal policies, procedures, and directives. Ensure ongoing monitoring and timely incorporation of any changes to maintain adherence to compliance standards.

MINIMUM QUALIFICATIONS

High School Diploma plus 6 years related sales experience and/or training, or equivalent combination of education and experience.

REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS

Valid driver's license.

PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS

Some college or college degree preferred

ENVIRONMENTAL CONDITIONS

The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

PHYSICAL ACTIVITIES

The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.

Highly repetitive, low physical. Highly repetitive type of work which requires concentration in the performance of tasks for consistent time cycles as prescribed by the tasks.

While performing the functions of this job, the employee is continuously required to use hands to finger, handle, or feel, reach with hands and arms, talk or hear; frequently required to sit; and occasionally required to stand, walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision; and color vision

ADDITIONAL INFORMATION

Requirements of job:

Product Knowledge: Deep understanding of fiber optic technology (ADSS, micro-duct, enclosures, splicing equipment) and FTTH architecture.

Regional Familiarity: Proven track record supporting projects or customers across the Mid-South/Central US (AR, MO, LA, MS, OK).

Technical Proficiency: Ability to read blueprints/staking sheets and translate them into accurate Bills of Materials (BOM).

Communication Style: A "consultative" approach to sales—you’re a problem solver, not just an order taker.

This role requires a professional who can operate independently and has the industry "weight" to negotiate with vendors and advise member-owners with confidence.